Available Services and Pricing

Standard Services

(Prices listed for 8 a.m. to 5 p.m. Mon-Fri, except Federal Holidays)

On-Site Computer Support................................................................................................. $50/Hour

  • Troubleshoot Computer Hardware and Software
  • Computer Hardware and Software Repair
  • Computer Hardware and Software Upgrades
  • New Computer Hardware and Software Installation
  • User Training

Off-Site Computer Support................................................................................................ $40/Hour

  • Remotely: (Webex or Remote Desktop)
    • Troubleshoot Computer Software
    • Software Repair and Upgrades
    • New Software Installation
    • User Training
  • Phone Support

In-Shop Service................................................................................................................... $35/Hour

  • For drop-off computer repair and service
    • Troubleshoot Computer Hardware and Software
    • Computer Hardware and Software Repair
    • Computer Hardware and Software Upgrades
    • New Computer Hardware and Software Installation
  • Up to a $25 charge for pick-up and delivery service

After Hours Services

(Prices listed for 5 p.m. to 8 a.m. Mon-Fri, All Day Sat-Sun, and Federal Holidays)

Emergency Off-Site Computer Support............................................................................. $60/Hour

  • After hours response for technical emergencies covered through remote services and phone support.

Emergency On-Site Computer Support.............................................................................. $75/Hour

  • Service time includes round-trip commute time to customer site
  • A discount will be provided for follow up visit if needed

Service Plans

Computer Support and Maintenance Plans

Save money and gain peace of mind with our monthly maintenance plans. Each month we will perform:

  • Cleaning of hardware
  • Inspection of hardware for damage or faulty parts
  • Inspection of anti-virus/anti-malware or other security software for proper operation and to ensure software is current
  • Inspection of operating system for proper operation and to ensure it is current of all patches and service packs/releases
  • Disk check for errors and perform corrections if needed
  • Disk defragmentation if needed
  • File grooming to remove unnecessary temporary files
  • Advise you of any issues that requires your attention.

Choose from our many maintenance plans below, or customize your own:

Basic Maintenance Plan................................................................................................. $175/Month

  • 5 hours of on-call technical support, a $375 value!

Silver Maintenance Plan................................................................................................ $250/Month

  • 10 hours of on-call technical support, $750 value!

Gold Maintenance Plan.................................................................................................. $400/Month

  • 20 hours of on-call technical support, $1,500 value!

Platinum Maintenance Plan........................................................................................... $750/Month

  • 40 hours of on-call technical support, $3,000 Value

Custom Maintenance Plans....................................................................................... Call For Pricing

Does not include costs for parts

Prices for one computer only, additional computers $25/computer per month

Computer Backup Service Plans

Have your entire computer backed up in case of disaster with our Backup Service Plans:

  • On-Site backup configuration
  • Local access to your files
    • Get back up and running without the need to wait for downloads.
  • Backup files stored off-site
    • To protect files against fire, flood, theft, or other uncontrollable disasters
  • Tape or drive rotation.

Monthly Backup Service.................................................................................................. $35/Month

Weekly Backup Service.................................................................................................... $50/Month

On-Demand Backup Service............................................................................................... $45/Visit

  • Please call for scheduling

One time setup fee of $50.00

Price does not include service time to restore files or whole computer

Prices for one computer only, additional computers $10/Computer per month


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Home

Here are just some of the services we can provide for your home:

  • Installation of:
    • Home Theater
    • Home Network and Wireless
    • Smart Appliances
    • Computers and Peripherals
    • Security Cameras
    • Home Audio
    • Home Automation
    • Phone and Intercom
  • Computer Repair
  • Network Repair
  • TV and Home Audio Configuration
  • ...and much much more!

Office

Here are just some of the services we can provide for your office:

  • Installation of:
    • Computer Networks
    • Wireless Network
    • Computers and Peripherals
    • Servers
    • Business Software
    • Security Cameras
    • Distributed Audio
    • PBX and VoIP Phone Systems
  • Data Center Design and Installation
  • Web Site Design and Hosting
  • Graphic and Publication Design
  • Computer Repair
  • Network Repair
  • ...and much much more!